Frequently Asked Questions

When will my order arrive? It depends on the shipping company that was chosen and is responsible for delivery. We provide a range of shipping agents across several major cities, and it usually takes 1 to 3 days from the time the order is placed and confirmed.Is there delivery outside the country? Currently, the contracted shipping companies deliver within the country and to a specified set of cities listed on the delivery page, where all cities that the shipping company delivers to are displayed.You can request delivery outside the country from the store's team via WhatsApp to provide the product's weight information and pricing from international shipping agents who are not currently registered in the store.What if there is a manufacturing defect in the product? You should refer to and read the return policy to know the terms for returns and exchanges. If there is a manufacturing defect and it was agreed to return it, the shipping cost for the company will be calculated as well as the return shipping cost on the customer, while the product's value will not be calculated on the customer according to the return policy.I want to order large quantities; is there a discount? The store offers a service for delivering large quantities upon request, and there is a discount of 10-20% on some products. You can contact us directly via the contact us page to inquire about quantities and discounts.