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Frequently Asked Questions
What is the delivery time for orders?
We offer fast delivery across all regions. Standard shipping typically takes 3-5 business days, and expedited options are available during checkout.
Can I return my purchase?
Yes, you can return any product within 30 days of purchase, provided the item is unused and in its original condition. Please visit our Return Policy page for more details.
Do you offer free shipping?
Yes, we offer free shipping on all orders over €50 within the Netherlands and Belgium. For orders below €50, a small shipping fee will be applied.
How can I contact customer service?
You can reach our customer service team through the Contact Us page or by emailing us at support@homeworx.com. We aim to respond to all inquiries within 24 hours.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed, it may not be possible to make changes.